In Hong Kong, 90% of your customers are already on WhatsApp. They use it to ask about your prices, check your stock, and book appointments.
It is no surprise that approximately 90% of SMEs in Hong Kong use WhatsApp!
- instant visibility: While only 20% of emails are opened, 98% of WhatsApp messages are read within minutes
- the trust factor: 71% of HK consumers now prefer messaging a business over calling them
But when it’s time to pay, 56% of sales are lost because the customer is forced to leave a chat to complete a payment.
Divit closes this gap with seamless FPS payments in just 3 clicks. No credit cards. No manual entry.
Your customer taps a link, their bank app (HSBC, BOC, Hang Seng, Citi etc.) opens, and they confirm FPS payment in seconds.
How Divit Transforms Your WhatsApp Business
- seamless customer experience: your customer stays in-chat and pays in 3 clicks. Convert more sales and delight your customers with our seamless customer experience
- save time: we integrate with your enterprise software (e.g. Xero / Quickbooks / WhatsApp) to automate administration (sending, chasing, confirming, correcting and reconciling payments) so you can focus on growing your business
- low cost: at a cost of just HKD 2 + 0.75%, save substantially on credit card fees see your profit margins improve
- get paid faster: why wait 2-3 days for payment when you can get paid instantly?
Customers can complete a payment in just three clicks without having enter credit card details. When a business sends a Divit payment link via WhatsApp, the customer taps the link, which automatically triggers their preferred Hong Kong bank app (such as HSBC, Citi, BOC, or Hang Seng). They then simply authorize the FPS (Faster Payment System) transaction and are immediately returned to the chat.
By switching from traditional credit cards to Divit’s WhatsApp FPS integration, Hong Kong businesses can reduce transaction fees to as low as HKD 2 + 0.75%. Compared to standard merchant fees of 2.5%–3.5%, this allows SMEs to significantly improve profit margins while eliminating the 56% drop-off rate typically seen when customers are forced to navigate complex third-party payment gateways.
Yes. Divit provides “Zero-Touch Reconciliation” by integrating directly with enterprise software including Xero and QuickBooks. The moment a customer confirms an FPS payment via WhatsApp, the corresponding invoice is automatically marked as “Paid” in real-time. This eliminates manual data entry, reduces administrative errors, and ensures that HK businesses have an up-to-the-minute view of their cash flow.