sign up for free

customers · FPS guide · HSBC

how to pay by FPS on the HSBC app

Paying a divit merchant from HSBC takes seconds and is free. Three ways to do it — scan the QR code, import a saved QR code, or pay by divit’s FPS ID. Here’s each one, step by step.

  • free for you: the merchant pays the fee, not you
  • no card needed: you pay straight from your HSBC account
  • divit’s FPS ID is 162638308: if you pay by FPS ID instead of QR code
  • include the 6-character code in “message to payee” when paying by FPS ID; without it your order may not be confirmed

step by step

paying divit from the HSBC app

Pick whichever suits how you’re paying — scanning at a counter, paying an online order with a saved QR, or entering divit’s FPS ID by hand.

scan the QR code

  1. HSBC app home screen with FPS transfer selected and Scan to pay highlighted

    01 · open scan to pay. You don’t need to log on. Tap FPS transfer at the bottom-left and select scan to pay.

  2. HSBC scan-to-pay camera view aimed at an FPS QR code

    02 · scan the QR code. Point your camera at the divit FPS QR code.

  3. HSBC transfer confirmation screen showing payee DIVIT LIMITED and the amount

    03 · check the details. Confirm the payee is DIVIT LIMITED and the amount is right, then approve.

  4. HSBC payment success screen confirming the FPS transfer is complete

    04 · done. Your transfer is complete — you’ll get a confirmation by SMS and email.

import a saved QR code

  1. HSBC scan screen with the option to select a QR code photo from the album

    01 · select the photo. In FPS transfer → scan to pay, choose the saved QR code from your photo album instead of scanning.

  2. HSBC transfer screen populated from the imported FPS QR code

    02 · confirm the payee. The details fill in from the QR code — check they’re correct.

  3. HSBC screen to verify the transaction details before confirming

    03 · verify and confirm. Check the transaction details and tap confirm.

  4. HSBC success screen confirming the transaction is complete

    04 · done. Your transaction is complete — confirmation follows by SMS and email.

pay by FPS ID

  1. HSBC Pay and Transfer menu with Other local payees / FPS highlighted

    01 · find FPS. Log on, then under Pay & Transfer tap Other local payees / FPS.

  2. HSBC screen to choose the account to pay from

    02 · choose from-account. Pick the account you’re paying from.

  3. HSBC screen to add a new payee

    03 · new payee. Choose to add a new payee.

  4. HSBC payee-method list with FPS ID highlighted among mobile number and email

    04 · choose FPS ID. Select FPS ID as the payee method — it’s separate from a mobile number or email.

  5. HSBC screen with divit's FPS ID 162638308 entered, resolving to DIVIT LIMITED

    05 · enter divit’s FPS ID. Enter 162638308; the payee resolves to DIVIT LIMITED — your confirmation you have the right number.

  6. HSBC amount screen with the 6-character order code in the Message to payee field

    06 · amount + order code. Enter the amount and put the 6-character code from your order in message to payee — without it your order may not be confirmed.

  7. HSBC screen to verify the transaction details before confirming

    07 · verify and confirm. Check the details and tap confirm.

  8. HSBC success screen confirming the FPS transfer is complete

    08 · done. Your transfer is complete — confirmation by SMS and email.

Screens are from HSBC’s app and may have changed since these were captured — treat them as the shape of the journey, not a pixel-exact guide.

not with HSBC?

guides for other banks

The same three methods work on every major Hong Kong bank. Pick yours:

Bank of China Citi Hang Seng Standard Chartered all banks & the basics

still stuck?

we’re happy to help

check the FAQ or get in touch with the divit support team

FAQ & support → contact us